LEXINGTON, MA, January 16, 2008—Wrightsoft welcomes Jonathan Jacobs to its Technical Support and Training Department. As a former contractor, Jacobs has an extensive working knowledge of HVAC design, estimation, and sales along with a demonstrated proficiency using Wrightsoft’s Right-Suite™ products. With the addition of Jacobs, Wrightsoft aims to increase its level of customer service and expand its expertise in the fields of training and support services. Jacobs will work remotely in Florida to assist customers with technical support questions, training, and customizing Right-Suite with their own parts and equipment database through Wrightsoft’s Professional Services.
"Jon is a welcome addition to our team," stated Chris Edgren, Vice President of Sales and Marketing. "He has a vast knowledge of HVAC design, strong computer skills, and an exceptional understanding of our programs. His experience using Right-Suite is an invaluable tool for our customers as we continue our commitment to increase their business success."
Jacobs began his career as an estimator for Mike Morello Inc, in Palm Coast, Florida, and later became their Operations Manager for New Construction. Throughout his career, spanning 8 years, he has expertly used Right-Suite, producing energy calculations for building departments, pricing for builders, and duct layouts for installers. Jacobs is also certified in Air Balancing by the National Comfort Institute and as an Energy Rater by the state of Florida.